Shipping policy
SHIPPING POLICY:
We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier.
Delivery within UAE cities shall be in 1 – 2 working days and from 4 to 10 working Days to Other Countries.
Avoid any delivery delay by providing your full address along with your contact details.
Shipping Time
- Local UAE – 1-2 days
- GCC countries – 2-4 days
- International 4-10 days
Shipping Charges
- Local – free delivery on orders above AED 500/ AED 20 on orders below AED 500
- International countries- AED 100 up to 2Kg
- GCC countries – AED 50
PREORDERS:
Preorder Policy
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Payment: Full payment is required to secure your preorder.
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Delivery Date: The estimated delivery date for preordered items will be clearly stated on the product page. Please note that this date is subject to change due to unforeseen circumstances.
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Cancellation: Orders may be cancelled within 24 hours of purchase for a full refund. After 24 hours, cancellations will not be accepted.
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Refunds: Refunds will be issued if the product becomes unavailable or if there is a significant delay in delivery. If you wish to cancel your preorder, please contact us immediately.
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Shipping: Preordered items will be shipped as soon as they become available. Shipping times may vary depending on your location.
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Changes to Order: Any changes to the preorder must be made within 24 hours of purchase. After this time, changes will not be accepted.
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Returns: We do not accept returns for preorder items unless they are damaged or defective upon receipt.
By purchasing a preorder item, you acknowledge that you have read and agree to the terms of our preorder policy. If you have any questions or concerns, please don't hesitate to contact us.